At Magnolia & Daughters, we are committed to providing a smooth and reliable shipping experience for all our customers. This Shipping Policy outlines our processing times, delivery expectations, and procedures.

Order Processing

All orders are processed within 24 to 72 hours after purchase confirmation.

After placing your order, you will receive a confirmation email with your order details.

Once your order has been shipped, you will receive a second email containing your tracking information.

Please note:

• Orders are only processed on business days
  
• Orders placed during weekends or holidays will be processed the next business day
  

Delivery Times

We aim to deliver all orders within 5 to 10 business days after shipment.

However, delivery times may vary depending on external factors such as:

• High demand periods (e.g. holidays or sales)
  
• Customs procedures
  
• Weather conditions
  
• Carrier delays or logistical disruptions
  

In rare cases, delivery may take longer due to international shipping processes.

Delays within a reasonable timeframe do not qualify as non-delivery and are not grounds for refunds or chargebacks.

Free Shipping

We offer free shipping on all orders within the United States.

There are:

• No minimum order requirements
  
• No hidden shipping fees
  

Shipping Method

All orders are shipped directly from our international fulfillment centers, including facilities in Asia (China).

This fulfillment model allows us to:

• Offer high-quality products at competitive prices
  
• Maintain consistent product availability
  
• Efficiently process and ship orders worldwide

By placing an order, you acknowledge and accept that:

• Your order will be shipped internationally
  
• Delivery may involve customs procedures
  
• Return shipments must be sent back to the designated fulfillment facility
  

Order Tracking

We provide tracking for all orders.

Once your order is shipped, you will receive a tracking number via email.

You can use this tracking number to monitor your shipment and stay updated on its delivery status.

Customs, Duties & Taxes

Depending on your location, your order may be subject to import duties, taxes, or customs fees.

These charges:

• Are determined by your local authorities
  
• Are the responsibility of the customer
  

Magnolia & Daughters is not responsible for any customs-related fees or delays.

Delays & Exceptions

While we aim to meet our delivery estimates, delays may occasionally occur due to circumstances beyond our control, including:

• Customs inspections
  
• Weather disruptions
  
• Carrier issues
  
• High order volume
  
• Force majeure events
  

Such delays do not constitute grounds for refunds, disputes, or chargebacks.

If your order appears significantly delayed, please contact us and we will assist you.

Lost or Delayed Orders

If your order has not arrived within a reasonable timeframe, please contact us at:

info@magnoliaanddaughters.com

We will investigate the issue and work with our logistics partners to resolve it as quickly as possible.

Contact & Support

If you have any questions about your order or this Shipping Policy, please contact us:

Email: info@magnoliaanddaughters.com

We aim to respond within 48 hours.

Agreement

By placing an order on our website, you agree to this Shipping Policy and our Terms & Conditions, including our policies on delivery times, returns, and refunds.